How We Collect and Use Information
You may be required to provide certain information in order to use some of the functions on this Site (“Site Function(s)”). Examples of Site Functions available through this Site include the Free Quote function and Pay Bill function. Each Site Function will provide guidance regarding whether and what information is necessary to utilize the function. Site Functions may be modified from time to time, and different functions may require different information.
You are not obligated to provide any requested information, but it might not be possible to process your request or grant you access to certain Site Functions without the information requested. For instance, it is necessary for you to provide certain personal information in order to obtain a free quote. If you are ever asked for personal information as part of your visit to this Site, and you do not want to provide that information, simply do not proceed with that Site Function.
Any of your personal information we collect from visiting our Site may be used in one of the following ways:
- To personalize your Site experience. Your information helps us to better respond to your individual needs.
- To improve our Site. We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve our customer service. Your feedback information helps us to more effectively respond to your customer service requests and support needs.
- To administer a contest, promotion, survey or other Site feature.
- To send periodic Site emails. The email address you provide on any Site online form may be used to send you additional information and updates pertaining to company news, updates, related product or service information. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Site Usage Details, IP Addresses and Cookies
As you use and navigate through the Site, we may collect information related to your visits to our Site, including for example, IP address, traffic data, geographic data, reference website data and other communication data. We may also collect individual or aggregate data relating to the resources that you access, as well as information about your computer and internet connection, including your IP address, operating system and browser type and internet usage data. Some information collected may result in the identification of a particular computer; however, CAL-STATE does not use such information to identify any individual.
We transmit non-personally identifiable information to third party service providers (e.g. Google) that collect website statistics.
Information may also be collected automatically through web beacons contained on certain pages of our Site. Web beacons are small electronic files also referred to as clear gifs. pixel tags and single-pixel gifs that permit us, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
We do not disclose personally identifiable information collected through this Site with unaffiliated companies for use in selling their products to you. This does not include trusted third party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
This Site is not directed to children, and CAL-STATE does not request or intend to collect personally identifiable information from anyone under the age of 13.
Your continued use of the Site after any changes are posted will be considered acceptance of those changes. We may terminate, suspend or discontinue any aspect of this Site, including the availability of any feature at any time. We may also impose limits on certain features and services or restrict access to all or part of the Site without notice or liability.
Version Date: 02/20/2016